OCS ROI Session Wrap Up

We had a great session last week. Even though there was only a small turn-out it was great to be able to discuss the different areas of ROI and business value OCS is able to acchieve. We covered a wide range of areas and I have written up most of the major ones on my blog. http://dcpearso.com

I will also put up a link to the OCS ROI tool. I am just trying to find it myself 

The next session will be done on Usage and Adoption. This session will take a dive into some of the features within OCS and how best to use these. Most of the session will be focused on training users and how best to increase the OCS adoption rate and the featurset being used.

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